Pension ‘error’ led woman, 82, to suicide

Image copyright North Wales Police
Image caption Joy Worrall had said she would “throw herself off the quarry” if she was ever in ill health or financial difficulty, the hearing was told

An 82-year-old woman killed herself after an “administrative error” by the Department for Work and Pensions led to her pension being frozen, an inquest heard.

Joy Worrall, from Rhes-y-Cae, Flintshire, was found dead in a quarry near her home in November last year.

Her son Ben told the Ruthin court the family had discovered after her death her pension had been stopped.

Recommended For You

Nano Video Hosting and Live Streaming - 250GB

Video hosting and live streaming service, including unlimited bandwidth, True TV and VOD.

TubeTraffic Machine - Unlimited (Discount)

Breakthrough App Uses The FRESHEST Videos On YouTube To Build An Automated Viral Traffic Site That Gets YOU FREE Viral Traffic! THEME + PLUGIN = TRAFFIC + COMMISSIONS!

The DWP apologised “unreservedly” to Mrs Worrall’s family for the error.

Mr Worrall told the inquest his mother was reluctant to talk about her problems, but had previously stated if she was ever in ill health or in financial difficulty she would “throw herself off the quarry”.

“My mother felt she couldn’t discuss her finances with anyone,” he said.

All payments stopped

The inquest heard that in 2014 she received an inheritance, but the DWP told her it would not affect her pension.

She received a state pension, as well as a pension credit top-up.

However, in 2017, “action was taken to suspend her pension credit”.

Rather than her state pension continuing while the credits were reviewed, all payments were stopped “due to an administrative error”.

The inquest heard there was no record of any correspondence from Mrs Worrall to the DWP about the matter.

Recommended For You

Playboost White Label Rights (500 licenses)

Sell Playboost as your own software! This gives you very own Playboost admin panel where you can customize your branding, manage your own users, add your own domain and much, much more.

YouTube Ads 2.0 Success Toolkit Upsell

Get this Up-to-date "YouTube Ads 2.0 Success Kit PLR" with PLR Rights and start cashing in huge by selling it as your own.

Timeless Traffic Case Studies

Timeless Traffic Case Studies

Her cause of death was given as multiple major traumatic injuries due to a fall from height.

MP informed

Coroner John Gittins recorded a conclusion of suicide and said it was “indeed a deliberate act”.

He told Mr Worrall if it was not for the information he supplied about the DWP, he may have struggled to determine if his mother had decided to take her own life.

Following the hearing, Mr Worrall said: “I feel as though there was a duty of care that was not fully carried out as it should’ve been, causing her to be in a situation where the only course of action was to end her life, which is a disgrace really.”

He said he had taken up the case with his MP, David Hanson.

A DWP spokesman said: “Our thoughts are with the family and friends of Mrs Worrall. We apologise unreservedly to Mrs Worrall’s family for the error that led to her pension payments being stopped and pledge to learn the lessons.”

Information and advice

If you or someone you know is struggling with issues raised by this story, find support through BBC Action Line.

Original Article : HERE ; This post was curated & posted using : RealSpecific

Thank you for taking the time to read our article.

If you enjoyed our content, we'd really appreciate some "love" with a share or two.

And ... Don't forget to have fun!



VidEngagr is a web based SAAS that is allowing users to engage their audience using the power of video guides.

TigerPress Volume 6 Expansion Pack DS

Reduced expansion pack containing the 3 x HTML themes and bonuses.


VidViral is a cloud based suite that turns any Video(YouTube, Vimeo, Dailymotion, or self upload) into a Attention Grabbing Masterpiece by adding a additional layer of header and footer to the video which directly talks with the viewer.

Leave a Reply